At Southern Cross Care, we have a proud history of delivering exceptional care that empowers older Australians to live life to the fullest. As a not-for-profit aged care provider, we reinvest in what truly matters, creating outstanding experiences for our clients and supporting our dedicated frontline team to make it happen every day. About the opportunity The Support Service Employee – Cleaning, Kitchen, Laundry (Grade 1) is responsible for working under limited supervision and providing general assistance to higher grade employees in the full range of domestic duties. The position is accountable and responsible in ensuring compliance with SCC policies and procedures, relevant standards, relevant legislation and accepted industry practices. This role will join our team on a part-time basis. Mainly assisting in the cafe and with morning tea and afternoon tea, ensuring all fellow staff are committed to serving quality food and courteous service to our residents. This role will also be responsible for duties in the kitchen, laundry and housekeeping/cleaning. The Perks of Being Part of Southern Cross Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650 Heart HQ - our Southern Cross Care (NSW & ACT) People Platform, packed with exclusive retail discounts, and features designed to help you celebrate, connect and succeed Fitness Passport - Discounted workplace health and fitness program available to you and your family. Gain full access to nominated gyms, pools, health and leisure centres across NSW & ACT Discounted private health insurance Wellbeing initiatives such as Reward and Recognition Program, Employee Assistance Program Ongoing Training and Development LinkedIn Training - SCC's Senior Leaders and Support Office teams can access a digital library of over 6000 courses Genuine Career Progression Pathways – Buddy Program, New Grad Elevate Program, Study Support Referral Bonus Program What you’ll be doing Deliver friendly, professional, and attentive service to all customers, including residents, families, staff, and community visitors. Engage respectfully with older adults, understanding their unique preferences and needs. Ensure all fellow staff are committed to serving quality food and courteous service to our residents. Follow all food safety, hygiene, and infection control standards. Assist with full range of domestic duties including cleaning, kitchen and food preparation Be responsible for the general cleanliness of the kitchen, including all appliances, storage areas, work benches and floors Laundry Ad hoc duties in and around the facility, supporting the residents and staff LI_DNI What you’ll bring Previous café experience (Desirable) or working in a similar role Ability to communicate clearly both written and verbal Ability to work well in a team Empathy towards the elderly and respectful of their needs Genuine compassion, commitment and enthusiasm
